ClaimRite — Support

We're here to help you get the most out of ClaimRite.

The fastest way to reach us is by email. We aim to respond within 2 business days.

Please include your account email, the device you're using, and a short description (a screenshot helps).

What is ClaimRite?

ClaimRite is the policyholder's claim desk for home/property and auto claims: organize documents, track deadlines, log adjuster notes, compare settlements, and prepare letters or export a claim packet. Optional Claim AI (Standard) analyzes documents you upload. It is an organizational tool — not a lawyer, adjuster, or insurer.

Frequently asked questions

How do I reset my password?

On the sign-in screen, enter your email, then use the forgot-password option if available. If you need help, email us from the address on your account.

How does Claim AI work?

On the Standard plan, when you upload a document to a claim and choose to analyze it, ClaimRite sends that document to our AI service and returns a summary, dates, conditions, and red flags. The AI only reviews documents you upload — it is not a chatbot and does not give legal or insurance advice. Always confirm important terms with your insurer or a licensed advisor.

Which devices are supported?

ClaimRite runs on Android phones and tablets, and on iPhone/iPad where available. You can sign in to the same account on more than one device when cloud sync is enabled.

How do I delete a claim or my account?

You can delete individual claims from within the App. To delete your entire account and associated data, see Delete Account or email us from your account address.

How is my information protected?

Your documents and data are private to your account and stored securely. See our Privacy Policy for full details.

How do billing and plans work?

ClaimRite offers a Free tier (templates and reminders, no Claim AI) and Standard ($9.99/month or $99.99/year) for Claim AI. Purchases are handled by the App Store or Google Play — we never see your card details. Cancel anytime through the store.

Still need help?

Email us anytime at Diriteproperty@gmail.com and we'll get back to you.